Privacy Policy
Last updated: April 2026
1. Data Controller
Spedixo ("we", "us") operates the package tracking platform available at spedixo.com. For privacy-related inquiries, contact us at: privacy@spedixo.com
2. What Data We Collect
- Account data: name, email, phone, company name (for service provision)
- Package data: sender/receiver names, addresses, phone numbers (for tracking service)
- GPS data: vehicle positions during transit (for tracking service)
- Technical data: IP address, browser type, essential cookies (for service operation)
3. Legal Basis (GDPR Art. 6)
- Contract performance: processing necessary to provide the tracking service
- Legitimate interest: security, fraud prevention, service improvement
- Consent: marketing emails (if any), cookie consent
4. How We Use Data
- Provide package tracking services
- Send status notifications (email/SMS)
- Generate business reports for the tenant
- Improve service quality
5. Data Sharing
- We do not sell personal data
- Data shared with: email providers (for notifications), map services (OpenStreetMap — no personal data sent)
- Package tracking data accessible via public tracking page uses initials and city only — not full names
6. Data Retention
- Active account data: retained while account is active
- Package data: retained for 2 years after delivery, then anonymized
- Deleted accounts: data removed within 30 days
7. Your Rights (GDPR Art. 15–22)
- Right to access: request a copy of your data
- Right to rectification: correct inaccurate data
- Right to erasure: request deletion of your data
- Right to portability: receive your data in machine-readable format
- Right to object: object to processing
- Right to withdraw consent
To exercise your rights, contact: privacy@spedixo.com
8. Cookies
- Essential cookies only: authentication token, language preference, cookie consent
- No third-party tracking, no analytics cookies, no advertising cookies
9. Security
- Data encrypted in transit (HTTPS)
- Passwords hashed with bcrypt (12 rounds)
- Access controlled by role-based permissions
10. Changes to This Policy
We may update this policy. Changes will be posted on this page with an updated date.